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Frequently Asked Questions

What can I use GoShow to create?

People use GoShow to produce sports videos, travel & adventure videos, vacation videos, professional athlete portfolio videos, brand promotion videos, course previews, event previews, event highlights, athlete interviews, and much more.

What can we do for you?

GoShow is a community of action & adventure filmmakers, available to help with every part of your video production process.

In our first release we are only supporting video editing. Simply upload your footage and leave it to one of our professional freelance editors to create an epic edit for you to share with family, friends or your audiences. You’ll barely have to lift a finger.

Soon we will be offering end-to-end video production including storyboarding, filming, supplying pro-talent for shoots, and much more.

How does it Work?

You kick off a new project as soon as you want.  Upload your footage, enter your project requirements & instructions.  Our system will guide you through this part, making it nice and simple for you.  Then enter your desired budget, and our system will show you a list of filmmakers and you can then check out their profiles, including their video portfolios and customer reviews.

You can decide to invite specific filmmakers to bid on your project, or open the project up for bidding to all our approved filmmakers.

Then sit back and wait for bids to come in which will provide you with a fixed price and a proposal of what work would be included.

If you like some bids, you can send those filmmakers messages to ask questions or flesh out their proposals.

You will get email notifications when bids are received, and when you are ready you can award the winning bid to your chosen filmmaker.

At that point you will be asked to upload the agreed project rate using a credit card to our escrow provider Mangopay. They will hold your money securely in-trust so that no money is given to the filmmaker until you approve the final cut of your video and agree to transfer the funds to them.

For Mangopay's terms and conditions, click here

Once funds are in place the filmmaker can get to work straight away.  You’ll then be able to communicate with your filmmaker whilst he works on your project in our Workroom chat, allowing you to keep in touch with the progress of your project.

Once you approve the final awesome edit, you’ll be able to download your video file and share it with the world!

How much will it cost?

You’ll pay a fraction of the price that you would pay to a studio or agency. We’ve streamlined the production process so you can work with specialised action filmmakers and editors directly, without the added overhead. Much more of your budget will go to the filmmakers and so everybody wins.

Prices range anywhere from $100 to $5,000+, depending on what you need for your project: editing, visual FX, motion graphics, animation etc.  If you are unsure, you can chat to filmmakers that bid on your project before awarding it.

How long will it take?

Simple edit-only projects can take as little as 1 day depending on your chosen filmmaker. But depending on complexity of your requirements, some edits can take up to a week or longer.

When you enter your project requirements there will be an option to select your project deadline.  Depending on the complexity of the project, a request for faster turnaround times may increase the filmmaker bids.

What types of video files can I upload?

You can upload any type of video file that you want edited. Our editors will be able to transcode your files into the format they require to work with.

It is best to upload the videos in the raw format as they were produced by your camera to keep the quality as high as possible.

However you should only upload video files that you think will make good footage for your final video to keep your editing costs lower (more footage to view means more time for the editor, meaning a higher bid). It will also take less time to upload your video files to our servers compared with uploading hundreds of files if only a handful have the real footage you want to use.

Uploading your files from a computer is usually a better option than using a mobile device as the uploads can take a lengthy time to upload and can use a lot of your network bandwidth.

My project is confidential. What are my options?

You have control over who can view your project.

If you select the option to invite specific bidders, only those invited filmmakers will see your project.

If you select the option to open to all filmmakers, all our approved filmmakers will see your project, but it is not visible to anyone that has not been approved by GoShow.

Who owns the rights to my footage?

Your footage is, and will always be your footage.

When you upload footage to a project, we will always protect it. Your footage will only be viewable by the filmmakers as described in the previous question in a low-resolution "preview" format that is not available for downloading. Only once a filmmaker is awarded a project will that filmmaker (and only that filmmaker) be able to download your original files. However, you will always retain the rights to your footage and the filmmaker has no rights over them and cannot distribute them without your permission.

Who owns the rights to my final video?

Once your video has been approved and paid for, then you own the complete rights to your video. However our editors have the right to share your video on their profile page (but nowhere else). If this is an issue for you, you can let the filmmaker know beforehand and agree in principle that they will not share your particular video. Contact us if you have any questions about this.

Why does my footage have a GoShow watermark in preview?

The GoShow watermark is only used in our preview window. Your final edited video will not have our watermark. This is to help protect both you and your filmmaker against unauthorized distribution of the preview files.

What is GoShow’s fee?

Our fee is 10% for edit-only orders. So if a project costs you $110, then we keep $10 and the filmmaker gets $100. Our fees cover video file hosting, payment processing, project support and help us make GoShow the best possible video production community on the planet.

Am I forced to choose a bid on my project?

No, if you don’t find any bids from filmmakers that you like, you can cancel the project from your 'My Projects' page.

What if I'm not happy with my edited video?

If you are unhappy with your edited video you can discuss it with your filmmaker and try to come to a reasonable resolution.

Projects can be cancelled by mutual consent between client and filmmaker if you cannot resolve your differences. In this situation you can either re-open your project to other filmmakers to bid on, or you can request a refund to your credit card.

If both parties do not agree to cancel the project, you can place the project 'in dispute' and GoShow will moderate between the two parties to resolve the situation.

Why do we use an Escrow service?

The escrow system means the filmmaker can be confident you have the funds to pay for the project as you are required to upload them to Mangopay.

However the money is not transferred to the filmmaker until you approve it, so you are also protected in case something goes wrong with your project delivery.


For our full terms & conditions, please click here